Reo AI Construction Software LLC · Effective October 6, 2026
This Privacy Policy explains how Reo AI Construction Software LLC ("Reo", "we", "us") collects, uses and protects information when you use Reo. We do not sell your personal information.
Account information: your name, email address and password (stored in hashed form).
Your Data: projects, estimates, budgets, schedules, RFIs, punch lists, subcontractor details, documents, photos and other content you add.
Billing information: your subscription, plan and payment status. Card details are collected and stored by Stripe, not by us.
Usage information: basic technical data such as log entries, browser type and pages visited, used to keep Reo running and secure.
To provide, maintain and improve Reo; to process payments and manage your subscription; to send account emails such as confirmations, password resets, receipts and important service notices; to provide support; and to protect against fraud and abuse.
We use trusted providers to run Reo, who process data on our behalf: Supabase (database, authentication and file storage), Vercel (hosting) and Stripe (payments). If we add other providers, such as AI services that power Reo features, we will update this policy.
We share information only with the service providers above, when you ask us to, to comply with the law or protect rights and safety, or as part of a merger or sale of the business (in which case this policy will continue to apply to your information).
Data is encrypted in transit, and access to each customer's data is restricted to that customer's account. No system is perfectly secure, but we take reasonable measures to protect your information.
We keep your information while your account is active. You can ask us to delete your account and data at any time by emailing us. We may keep limited records where required for legal, tax or accounting purposes.
You can access and update your information in Reo, and request a copy or deletion of your data by emailing us. Depending on where you live, you may have additional rights under local law, and we will honor valid requests.
Reo uses essential cookies to keep you signed in and to run checkout. We do not use advertising cookies.
Reo is a business tool and is not intended for anyone under 18.
We may update this policy. If changes are material, we will notify you by email or in the app before they take effect.
Reo AI Construction Software LLC, Raleigh, North Carolina. Email: justine@getreoai.com.
Questions? Email justine@getreoai.com.