Reo AI Construction Software LLC · Effective October 6, 2026
These Terms of Service ("Terms") govern your use of Reo, the construction management software provided by Reo AI Construction Software LLC ("Reo", "we", "us"). By creating an account or using Reo, you agree to these Terms. If you use Reo on behalf of a company, you agree to them on that company's behalf.
You must provide accurate information, keep your password secure, and are responsible for activity under your account. You must be at least 18 and using Reo for business purposes.
New subscriptions start with a 14-day free trial. A payment card is required to start the trial. Unless you cancel before the trial ends, your card will be charged automatically for the plan you selected.
Reo is offered as a subscription, billed monthly or annually in advance at the price shown at checkout. Subscriptions renew automatically at the end of each billing period until cancelled.
Payments are processed by Stripe. We do not store your full card number. Prices exclude any applicable taxes, which may be added at checkout.
We may change prices for future billing periods with at least 30 days' notice by email. Promotional or founding-member pricing applies only for the period stated in the offer, after which the standard price applies.
You can cancel at any time from the Billing page in Reo. Cancellation takes effect at the end of your current billing period, and you keep access until then.
If you are not satisfied, you may request a full refund of your first paid charge within 30 days of that charge by emailing us. Other charges are non-refundable except where required by law.
You own the project data, documents, photos and other content you put into Reo ("Your Data"). You give us permission to store, process and display Your Data only as needed to provide and improve Reo for you.
You can export or delete Your Data while your account is active. After your account ends we may delete Your Data after a reasonable period. See our Privacy Policy for details.
Reo provides estimates, budgets, schedules, risk flags and other outputs, some generated automatically. These are tools to support your work, not professional, engineering, legal, financial or code-compliance advice. You are responsible for reviewing all outputs and for your bids, contracts, schedules and construction decisions.
You agree not to misuse Reo, including by: breaking the law; uploading content you have no right to share; trying to access other customers' data; probing, overloading or disrupting the service; reverse engineering Reo; or reselling it without our written permission.
We work to keep Reo available and secure but do not guarantee it will be uninterrupted or error-free. We may add, change or remove features over time.
We may suspend or end your access if you breach these Terms or fail to pay. You may stop using Reo at any time by cancelling your subscription.
Reo is provided "as is" and "as available". To the fullest extent allowed by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent allowed by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to Reo is limited to the amount you paid us in the 12 months before the claim.
You agree to defend and indemnify us against claims arising from Your Data, your construction projects, or your breach of these Terms.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Wake County, North Carolina.
We may update these Terms. If a change is material, we will notify you by email or in the app at least 30 days before it takes effect. Continuing to use Reo after that means you accept the updated Terms.
Reo AI Construction Software LLC, Raleigh, North Carolina. Email: justine@getreoai.com.
Questions? Email justine@getreoai.com.